Privacy Policy

At M-Trade, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data. By accessing or using our services, you consent to the practices outlined in this policy.

1. Information We Collect

We collect information to provide, improve, and personalize our services. The information we may collect includes:

• Personal Information: When you book a transfer or sign up for our services, we may collect your name, email address, phone number, and payment details.

• Usage Data: We collect information on how you access and use our website, such as your IP address, browser type, pages visited, and timestamps of interactions.

• Cookies and Tracking Technologies: We use cookies to enhance your user experience. Cookies help us analyze website traffic, remember your preferences, and deliver personalized content.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and manage your bookings and transfers

• To communicate with you regarding your bookings, confirmations, updates, and promotions

• To improve our website, services, and customer experience

• To analyze and optimize our website’s performance

• To comply with applicable legal obligations or resolve disputes

3. Data Protection and Security

We implement security measures to safeguard your personal information from unauthorized access, alteration, and disclosure. These measures include encryption, secure payment processing, and restricting access to sensitive data. However, please understand that no method of electronic data transmission is entirely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, hosting providers, and customer support services. These third parties are required to maintain the confidentiality and security of your personal data and are authorized to use it only for the services they provide to us.

We will not sell, rent, or otherwise disclose your personal data to third parties for marketing purposes without your explicit consent.

5. International Data Transfers

As a company operating outside of Slovenia, we may transfer your personal data to countries outside the European Economic Area (EEA), where privacy laws may not be as stringent. In such cases, we will take appropriate measures to ensure that your personal data is protected in accordance with applicable data protection laws, such as implementing Standard Contractual Clauses or other legal safeguards.

6. Your Rights

Depending on your location, you may have the following rights concerning your personal data:

• Access: You have the right to access the personal information we hold about you.

• Correction: You have the right to correct any inaccurate or incomplete data.

• Deletion: You have the right to request the deletion of your personal data under certain conditions.

• Objection to Processing: You have the right to object to the processing of your personal data in certain circumstances.

• Data Portability: You may request a copy of your personal data in a structured, commonly used format.

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookies to enhance your browsing experience on our website. You can manage cookie preferences through your browser settings. However, disabling cookies may affect certain features of our website.

For more detailed information on how we use cookies, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to other websites operated by third parties. Please note that we are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before submitting any personal information.

9. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Modified" date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at:

M-Trade s.p.
Glagoljaška ulica 1c, 6000 Koper
mtrade.transfers@gmail.com
+386 51 245 428